Customer satisfaction

The MTRX service experience is therefore something that runs like a common thread through everything we do — something that concerns all employees. But what is the result of all of this? Well, that we want the most satisfied customers in the industry- and we actually already have. We have placed first place in the Swedish Quality Index five years in a row, but we must work every day to ensure that you are as satisfied as possible in the future as well.

The Swedish Quality Index is an independent institution that has studied customers' experiences of private and public activities in Sweden, the Nordic region and the rest of Europe for three decades.

What can we do to make you a little extra satisfied?